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October 25, 2023 1 min read Definitions

👀 Unlocking the Magic of the Customer Perspective: The Fairy Tale of the Balanced Scorecard

Penny Plaidbottom Accounting Balanced Scorecard Customer Satisfaction Performance Management Customer Perspective Balanced Scorecard Strategy Accounting Humor

Dive into the fascinating world of the balanced scorecard's customer perspective, wrapped in humor, wit, and a dash of accounting magic. A fun read filled with charts, diagrams, and quizzes, designed to make you laugh and learn!

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October 11, 2023 4 min read Definitions

📈 Balanced Scorecard: See Business Through Your Customers' Eyes 👀

Cathy Customers Business Strategy Performance Management Balanced Scorecard Customer Satisfaction

Take an engaging journey into the Customer Perspective of the Balanced Scorecard. Learn how putting yourself in your customers' shoes can revolutionize your business strategy and success.

Read more about 📈 Balanced Scorecard: See Business Through Your Customers' Eyes 👀.

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